Faq

The problem is related to the UDIP compatibility with JAVA version installed on the PC. Note: For a proper operation, the UDIP software requires: - UDIP v4.0.1 available on the product section of this website or the technical area of this web-site - JAVA v8.25 or JAVA 7 (prior 7.75 version) It is recommended to uninstall any Java different version, because these don't ensure the proper operation of the UDIP. Before the JAVA download, please pay attention to the PC operating system, because the Java files are different for 32bit and 64b version. We recommend that you install the install the 32-bit Java on 64-bit systems before resorting to files for 64-bit systems